Functional Senior Analyst

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC

Job Purpose

Functional Senior Analyst is responsible for assisting in the design, delivery, and improvement of Applications, Systems, or ERP modules.

Principal Accountabilities

Operational

• Should be able to work independently as well as in team.
• Must possess good analytical and problem-solving skills.
• Should possess ability to explain technical matters in non-technical terms to customers
• Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
• Documents and maintain Knowledge database to share experience and knowledge with team members to enhance efficiency and reduce single person dependence
• Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner
• Analyses business needs and conceptualises solutions to meet and exceed customer expectations
• Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
• Planning and implementing ERP modules and / or additional functionalities in the areas of Finance, Human Resources, Supply Chain, Maintenance, Projects and others
• Assessing the feasibility of adopting new modules, features and functionalities
• Participating in committees responsible for upgrading or implementing new solutions and improving processes
• Formulating functional and technical requirements/specifications in coordination with business owners
• Identifies and documents system deficiencies and recommends solutions
• Providing internal consultancy for the Managers regarding solutions or business process improvement opportunities
• Participating/carrying out software maintenance and updating the Information System in a timely manner when requested