Full-Cycle Sales Executive

Scale Army

Role Overview

The Full-Cycle Sales Executive will operate in a complex medical sales environment with minimal training, owning the entire sales process end-to-end, from cold outreach, qualification, and discovery to running video presentations, nurturing multi-step cycles, and driving ongoing clinic adoption.

The role requires a strong background in pharmaceutical, medical device, dental, or clinical services sales and the ability to communicate specialized compounding pharmacy services clearly to physicians and clinic decision-makers. This is a high-ownership, consultative sales position requiring strong investigation skills, deep relationship management, and consistent follow-through.

Key Responsibilities

Prospecting & Cold Outreach

Conduct daily outbound calls to doctors and clinics across multiple states.

Identify true decision-makers within complex clinic structures.

Execute multi-touch cold outreach across phone, email, and video.

Full-Cycle Sales Ownership

Run discovery, qualification, and education calls.

Book and lead video appointments explaining compounding pharmacy services and workflows.

Manage long-nurture, multi-step sales cycles (non-transactional).

Present value clearly to physicians and their teams to drive adoption of services.

Consultative Education

Explain compounding services in clear, simple terms doctors can relay to patients.

Educate clinics on workflows, use cases, and best practices.

Communicate effectively with professionals who require precision and clarity.

Pipeline & Relationship Management

Build strong relationships with clinics while avoiding direct involvement in service or support issues.

Redirect customer service matters to internal teams while maintaining trust with practices.

Ensure consistent follow-up and pipeline progression.

CRM & Tools

Maintain accurate CRM notes, activity logs, and pipeline status.

Use tools such as Zoom, HubSpot, Microsoft Outlook, and Teams confidently.

Track all interactions and follow-ups with high attention to detail.

Qualifications

Experience

3+ years in pharmaceutical, medical device, dental, or similar regulated/technical sales roles.

Proven experience managing full-cycle sales: prospecting → discovery → presentation → nurturing → close.

Strong track record in cold calling, navigating gatekeepers, and engaging doctors or clinic decision-makers.

Skills

Exceptional verbal communication and ability to simplify technical concepts.

Strong investigative skills to identify decision-makers and understand clinic workflows.

High-level organization, follow-up discipline, and persistence in multi-touch sales cycles.

Comfort and confidence delivering video presentations to healthcare professionals.

Proficiency with HubSpot (or similar CRM), Zoom, Microsoft Outlook, and Microsoft Teams.

Ability to learn new systems quickly.

Independent, proactive approach with strong work ethic.

Comfort with rejection and high-volume outreach.

Patient, strategic mindset suited for long-cycle medical sales.