Fulfillment Coordinator

Rouh

Posted on 24 Oct

Experience

2 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Order Fulfillment & Packaging:

  • Prepare and package customer orders accurately and neatly.
  • Print and organize shipping labels.
  • Ensure all orders are dispatched on time and meet quality standards.

Shipping & Logistics Coordination:

  • Communicate with local and international shipping partners.
  • Schedule pickups and deliveries.
  • Track shipments and update customers with tracking information.
  • Handle customs paperwork when required.

Inventory & Returns Management:

  • Maintain up-to-date inventory records.
  • Notify management of low stock or missing items.
  • Process product returns, exchanges, and damaged goods efficiently.

Operations & Organization:

  • Keep the fulfillment area clean and well-organized.
  • Monitor and restock packaging materials
  • Support process improvements to speed up fulfillment and reduce errors.

Customer Experience Support:

  • Coordinate with the customer support team to resolve shipping or delivery issues quickly.
  • Maintain a high standard of professionalism in all communications.

Desired Candidate Profile

About Us:

  • Rouh is a fast-growing clothing startup passionate about bringing style, creativity, and individuality to life. As a small and dynamic team, we thrive on innovation and flexibility. We are now looking for a Content Creator who can wear many hats and grow with us as we scale.

Role Overview

  • We are seeking an E-commerce Fulfillment Coordinator to take ownership of packaging, shipping, order tracking, and returns management. This role is ideal for someone who thrives in organized systems, loves problem-solving, and takes pride in ensuring customers receive their orders on time and in perfect condition. You ll work closely with our operations and customer service team to make sure every part of the fulfillment process runs efficiently.

Key Responsibilities

Requirements

  • Minimum 2 of experience in e-commerce fulfillment, logistics, or warehouse operations.
  • Strong organizational and time-management skills.
  • Familiarity with platforms like Shopify, WooCommerce, or similar.
  • Good communication and coordination skills.
  • Ability to work independently and stay detail-oriented under pressure.
  • Reliable, punctual, and proactive problem solver.
  • Basic knowledge of Excel or Google Sheets.

Preferred (Nice-to-Have)

  • Experience working with couriers like Aramex, DHL, Arrive or Egypt Post.
  • Good English
  • Familiarity with inventory or barcode systems.
  • Experience working in a startup or small business environment.

Company Industry

  • Textiles Clothing
  • Apparels
  • Fashion
  • Accessories

Department / Functional Area

  • Logistics
  • Supply Chain

Keywords

  • Fulfillment Coordinator

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Rouh

  • Rouh is a fast-growing clothing startup passionate about bringing style, creativity, and individuality to life. As a small and dynamic team, we thrive on innovation and flexibility. We are now looking for a Content Creator who can wear many hats and grow with us as we scale.

https://wuzzuf.net/jobs/p/7xvozhvufnw4-fulfillment-coordinator-rouh-cairo-egypt