FSQ Excellence Implementation Manager

Kraft Heinz Company

Role Purpose

The FSQ Systems Manager is accountable for implementing and ensuring compliance with Global Food Safety & Quality (FSQ) Systems across all Kraft Heinz factories in the EAST region (MEA, Turkey, Egypt, Poland, Eastern Europe, Russia). The role drives quality improvements, system projects, and training, supporting the organization in meeting customer and regulatory requirements.

What You'll Do

• Oversee implementation of Global Quality Systems at all EAST sites.
• Plan and coordinate Golden Rule and Kraft Heinz Management Systems (KHMS) assessments; ensure audits are completed per schedule and standards.
• Facilitate end-of-year assessments and support global system teams in cross-business audits.
• Act as decision maker for thermal process performance, ensuring alignment with global protocols.
• Lead actions related to thermal processes, including auditing production facilities and supporting process design for new lines.
• Develop and deliver cleaning and sanitation training at all levels; provide validation support.
• Oversee validation of new equipment, processes, and packaging for microbiological safety.
• Audit and troubleshoot cleaning and sanitation performance; implement corrective actions as needed.
• Support local site leads in standardizing and maintaining effective cleaning and sanitation programs.
• Collaborate with site FSQ managers on routines, incident status, complaint management, and project prioritization.
• Liaise with global teams on systems development and ensure timely rollout of updates.
• Coach new FSQ Managers and support onboarding of acquisitions.

Training

• Deliver training on Kraft Heinz Quality Assurance policies, Golden Rules, KHMS, and relevant systems.
• Support sites with incident management, projects, and best practices.

Reporting

• Lead monthly FSQ reviews of KPIs across EAST sites.
• Ensure timely updates and reporting for operational meetings.
• Oversee timely upload of assessment reports from each site.