Front Office Receptionist

Client of Talentmate

The Front Office Receptionist plays a pivotal role in creating a welcoming atmosphere for clients, visitors, and staff members. Positioned at the forefront of our organization, this individual is instrumental in managing the flow of calls and visitors to ensure smooth operations. The ideal candidate will possess outstanding communication skills with a knack for multitasking. This role combines administrative support with customer service, requiring a professional demeanor, a proactive attitude, and an ability to handle diverse tasks efficiently. As a representative of the company, the receptionist must reflect its values and contribute positively to the workplace environment. A successful candidate will demonstrate initiative and adaptability in a dynamic work setting.

Responsibilities

• Greet and welcome visitors and clients in a friendly manner.
• Manage the front desk by answering phone calls and directing them appropriately.
• Maintain a neat and tidy reception area, ensuring timely cleaning and organization.
• Handle inquiries both in-person and over the phone with professional courtesy.
• Schedule and confirm appointments and meetings for staff members.
• Monitor entry and exit of personnel to maintain security and safety.
• Assist in administrative tasks like filing, copying, and data entry as necessary.
• Coordinate with various departments to facilitate communication and logistics.
• Manage incoming and outgoing mail and deliveries efficiently.
• Update visitor logs and keep track of office supplies and necessities.
• Provide information and directions to external visitors and internal staff.
• Assist with onboarding new team members through office orientation and setup.

Requirements

• High school diploma or equivalent; some clerical experience preferred.
• Excellent verbal and written communication skills are essential.
• Strong ability to multitask and prioritize duties effectively.
• Proficient in Microsoft Office Suite and general office equipment usage.
• Demonstrated experience in customer service or hospitality is advantageous.
• Possess exceptional organizational and time management skills.
• Ability to remain calm and courteous in high-pressure situations.