Front Office - Reception Shift Leader

Radisson Hotel Group

Employer Active

Posted 10 hrs ago

Experience

1 - 3 Years

Job Location

Manama - Bahrain

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What you ll do:

  • Supervise daily reception operations, ensuring seamless check-in and check-out experiences

  • Lead and motivate the front office team during your shift

  • Handle guest queries, complaints, and special requests with professionalism and care

  • Coordinate with other departments to ensure guest satisfaction and smooth service flow

  • Monitor cash handling, billing, and reporting procedures in line with company standards

  • Train and support new team members, fostering a culture of service excellence

Desired Candidate Profile

Previous front office/reception experience in hospitality

  • Leadership skills with the ability to guide and motivate a team
  • Strong communication and guest service skills
  • Organized, proactive, and able to handle pressure
  • A Yes I Can! attitude with a passion for hospitality

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Administration

Keywords

  • Front Office - Reception Shift Leader

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Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

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https://jobs.smartrecruiters.com/RHG/744000083460336-front-office-reception-shift-leader