Front Office Manager Holiday Inn

Posted on 10 Sep

Experience

3 - 8 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

A little taste of your day-to-day:
Every day is different, but you ll mostly be:
  • Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
  • Engaging with guests to build personal relationships and remedy any complaints
  • Conducting regular front office inspections to ensure we re making the right first impression
  • Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
  • Training team members on PBX procedures and taking the lead during an emergency or crisis
Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms.

Desired Candidate Profile

Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration

3 years of Front Office/Guest Service experience including management experience

Must speak fluent English

Other languages preferred

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Front Office Manager

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Holiday Inn

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Read More

https://careers.ihg.com/en/job-details/?jobref=Front%2BOffice%2BManager%2B-%2BHoliday%2BInn%2Band%2BSuites%2BAl%2BKhobar%7cUS%7c152091