Front Office - Concierge Supervisor

Radisson Hotel Group

Employer Active

Posted 8 hrs ago

Experience

3 - 5 Years

Job Location

Bahrain - Bahrain

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What you ll do:

  • Supervise daily concierge operations, ensuring smooth service delivery

  • Lead, coach, and motivate the concierge team to provide personalized guest assistance

  • Handle VIP guests, special requests, and escalated queries with professionalism

  • Coordinate transportation, tours, and local recommendations for guests

  • Work closely with Front Office and other departments to ensure seamless guest experiences

  • Monitor performance, train new team members, and uphold Radisson service standards

Desired Candidate Profile

Previous experience in concierge or front office roles, with supervisory exposure

  • Strong local knowledge of attractions, services, and experiences
  • Excellent communication and guest service skills
  • Leadership abilities with a proactive and problem-solving mindset
  • Organized, detail-oriented, and able to handle busy shifts
  • A Yes I Can! attitude with a passion for hospitality

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Administration

Keywords

  • Front Office - Concierge Supervisor

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Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

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https://jobs.smartrecruiters.com/RHG/744000083458499-front-office-concierge-supervisor