Front Line Associate
Al Jazira Exchange
Posted on 26 Sep
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
1 to 3 years
Qualification Level
High School & Equivalent; ITI / Vocational
Job Function
Banking / Financial Services
Customer Service / Telecalling
Sales / Retail / Corporate / Business Development
Secretary / Front Office
Skillset
Customer Service Skills ,Financial Transaction Handling
Preferred Jobseekers
Only Nationals of the Country for which the Job is posted
We are looking for professional and customer-focused Front Line Associates to join our branches in the UAE. This role involves providing exceptional service, handling financial transactions accurately, and ensuring compliance with AML/KYC regulations.
Key Responsibilities:
Deliver outstanding customer service at the branch counter
Assist customers with remittance, foreign exchange, and other financial services
Handle customer queries and resolve issues promptly and professionally
Verify customer documents in line with AML/KYC and compliance requirements
Support daily branch operations to ensure smooth transactions
Maintain accurate transaction records and adhere to company policies
Conduct daily cash handling, counting, and balancing transactions
Promote remittance and foreign exchange services to existing and new customers
Achieve branch-level business targets through proactive engagement
Conduct marketing activities, including branch campaigns, promotions, and community outreach
Build strong customer relationships to encourage loyalty and repeat business
Identify opportunities for cross-selling and acquiring new customers
Collaborate with branch supervisors to implement local marketing strategies
Requirements:
Bachelor s degree / Diploma in any discipline
Previous experience as a Cashier / Teller in a UAE Exchange House or Bank preferred
Strong numerical and communication skills
Customer service-oriented with attention to detail
Knowledge of UAE AML/KYC regulations is an advantage
Proficiency in English
What We Offer:
Competitive salary package
Career growth opportunities within the organization
Multicultural and professional work environment
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Administration
Keywords
- Front Line Associate
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Al Jazira Exchange