French Customer Service Agent
VXI
Posted on 12 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Company Description
VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
Role Description
This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
Desired Candidate Profile
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to multitask and handle challenging situations
- Experience in a customer service role is a plus
- Fluency in English ( B2+ - C1 )
- Night and overnight shifts
Location: Citystars Mall, Nasr city, Cairo
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- French Customer Service Agent
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