Fraud Analyst
Nymcard
Employer Active
Posted 4 hrs ago
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Experience
2 - 6 Years
Job Location
Education
Any Graduation(), Chartered Financial Analyst(Finance)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Role
The ideal candidate will provide our first line of defense against fraudsters and bad actors. To support both our clients and their end consumers and work closely with the customer support, compliance, and technology teams. Nymcard provides 24/7 fraud monitoring and support for our clients and requires the highest standards of probity and diligence in this team.
Main Duties & Responsibilities
Monitor transactions across fraud monitoring applications on a rotational shift covering 24/7.
Analyze & assess the Fraud alerts to act accordingly.
Suggest applying new fraud rules or editing/freezing existing ones based on the fraud cases encountered.
Investigate a fraud case by collecting facts & arguments.
Submit Fraud Case report to management.
Conduct a transaction flow study outside the automated fraud monitoring applications when necessary.
Continuous coordination with the different fraud reporting channels such as Chargeback team, Payment System alerts, Acquirers...
Reporting any system anomaly encountered outside the Fraud scope.
About You:
Excellent communication skills, both written and orally in English and Arabic
At least 2 years' experience of fraud monitoring (preferably Issuing) and response with a bank or similar financial services organization
Knowledge of fraud regulation in the Middle East and North Africa
Understanding of fraud processes with Visa and Mastercard
Strong interpersonal, organizational skills and a team player
You have a positive can-do attitude and a flexible approach.
Excellent analytical skills and detail oriented
You have the ability to learn new technology/systems/applications quickly.
CFE (Certified Fraud Examiner) certification is preferred.
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