Fraud Analyst (Forex/Crypto Industry - Only) Capital Chain

We are seeking a detail-oriented and analytical Fraud Analyst to join our risk team. In this role, you will be responsible for detecting, preventing, and investigating fraudulent activity across our Forex, Cryptocurrency, and Online Trading platforms. The ideal candidate will have a strong understanding of the financial markets, digital assets, and online transaction ecosystems.

• Monitor real-time transactions and account activity to identify suspicious or fraudulent behavior.
• Investigate fraud cases related to identity theft, account takeover, bonus abuse, chargebacks, and payment fraud.
• Conduct root cause analysis and identify patterns, trends, or anomalies in customer behavior and transaction data.
• Utilize internal tools and third-party systems to detect and mitigate fraud (e.g., SEON, Kount, Chainalysis, etc.).
• Collaborate with the Compliance, AML, and Customer Support teams to escalate, investigate, and resolve fraud cases.
• Liaise with payment providers, banks, and crypto exchanges to support investigations and dispute resolution.
• Develop and maintain fraud detection rules, filters, and models to reduce false positives and optimize detection.
• Prepare detailed reports and dashboards on fraud trends, metrics, and incidents for senior management.
• Assist in the development and continuous improvement of fraud policies, procedures, and training.