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Experience
3 - 8 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Operational & Event Management
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Oversee day-to-day banquet operations, including setup, service, and breakdown.
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Ensure all events (weddings, conferences, gala dinners, private functions, etc.) are executed according to client requirements and hotel standards.
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Supervise staff during events, ensuring proper sequence of service and guest satisfaction.
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Inspect event spaces before functions to ensure cleanliness, setup accuracy, and readiness.
Guest & Client Relations
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Meet with clients to discuss banquet requirements, menus, and event details.
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Act as the main contact during functions, addressing and resolving guest concerns immediately.
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Maintain strong relationships with repeat and VIP clients.
Team Leadership & Training
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Lead, motivate, and supervise the banquet team, ensuring high morale and efficiency.
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Train staff on service standards, sequence of service, upselling techniques, and safety protocols.
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Schedule and manage manpower according to event demands and budget.
Financial & Administrative
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Monitor banquet revenues, costs, and profitability.
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Ensure accurate billing and timely posting of banquet checks.
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Control inventory of banquet supplies, linen, and equipment.
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Work with the Sales & Events team to upsell services and maximize banquet revenues.
Standards & Compliance
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Ensure compliance with health, safety, and hygiene regulations.
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Maintain the highest levels of cleanliness and food safety in all banquet operations.
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Implement and monitor hotel SOPs to maintain service excellence.
Desired Candidate Profile
Bachelor s degree in Hospitality Management or related field preferred.
Minimum 3 5 years of experience in banquet operations, with at least 2 years in a supervisory/managerial role.
Strong leadership, organizational, and communication skills.
Excellent problem-solving abilities and guest-focused mindset.
Ability to work flexible hours, including evenings, weekends, and holidays.
Proficiency in event management software and MS Office.
Strong attention to detail
Exceptional guest service orientation
Ability to multitask under pressure
Effective team management and coaching
Revenue-driven with cost control focus
Company Industry
Department / Functional Area
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