Franchise Hotel - Banquet Manager VOCO Hotels

Employer Active

Posted 10 hrs ago

Experience

3 - 8 Years

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Operational & Event Management

  • Oversee day-to-day banquet operations, including setup, service, and breakdown.

  • Ensure all events (weddings, conferences, gala dinners, private functions, etc.) are executed according to client requirements and hotel standards.

  • Supervise staff during events, ensuring proper sequence of service and guest satisfaction.

  • Inspect event spaces before functions to ensure cleanliness, setup accuracy, and readiness.

Guest & Client Relations

  • Meet with clients to discuss banquet requirements, menus, and event details.

  • Act as the main contact during functions, addressing and resolving guest concerns immediately.

  • Maintain strong relationships with repeat and VIP clients.

Team Leadership & Training

  • Lead, motivate, and supervise the banquet team, ensuring high morale and efficiency.

  • Train staff on service standards, sequence of service, upselling techniques, and safety protocols.

  • Schedule and manage manpower according to event demands and budget.

Financial & Administrative

  • Monitor banquet revenues, costs, and profitability.

  • Ensure accurate billing and timely posting of banquet checks.

  • Control inventory of banquet supplies, linen, and equipment.

  • Work with the Sales & Events team to upsell services and maximize banquet revenues.

Standards & Compliance

  • Ensure compliance with health, safety, and hygiene regulations.

  • Maintain the highest levels of cleanliness and food safety in all banquet operations.

  • Implement and monitor hotel SOPs to maintain service excellence.

Desired Candidate Profile

Bachelor s degree in Hospitality Management or related field preferred.

Minimum 3 5 years of experience in banquet operations, with at least 2 years in a supervisory/managerial role.

Strong leadership, organizational, and communication skills.

Excellent problem-solving abilities and guest-focused mindset.

Ability to work flexible hours, including evenings, weekends, and holidays.

Proficiency in event management software and MS Office.

Strong attention to detail

Exceptional guest service orientation

Ability to multitask under pressure

Effective team management and coaching

Revenue-driven with cost control focus

Company Industry

Department / Functional Area

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

VOCO Hotels

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

https://careers.ihg.com/en/job-details/?jobref=Franchise%2BHotel%2B-%2BBanquet%2BManager%7cen%7cFRDXBCA4245