Field Technician IT Support / End use support ARTIFAE CORPORATE SERVICES PROVIDERS

Multiple VacanciesEmployer Active

Posted 0 min ago

Experience

1 - 5 Years

Monthly Salary

AED 2,500 - 4,500 ($676 - $1,216)

Job Location

Dubai, Abu Dhabi, Fujairah - United Arab Emirates (UAE)

Education

Diploma(Computers), Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication), Bachelor of Science(Computers, Technology)

Nationality

Any European National, Indian, Filipino, Sri Lankan

Gender

Any

Vacancy

50 Vacancies

Job Description

Roles & Responsibilities

· Provide on-site and remote support for desktops, laptops, printers, and peripherals.

· Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.).

· Install, configure, and upgrade end-user hardware and software as per IT policies.

· Manage user accounts, access rights, and group policies in Active Directory.

· Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.

· Coordinate with vendors for hardware repairs or replacements.

· Log incidents and service requests accurately in the ITSM tool and follow through to resolution.

· Assist with onboarding/offboarding activities (device setup, profile configurations).

· Participate in IT asset inventory, audits, and compliance reporting.

· Maintain documentation, FAQs, and user guides for common issues.

Desired Candidate Profile

· 1-5 years of experience in IT end-user support or desktop support.

· Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.

· Experience with Active Directory, Outlook/Exchange, and remote support tools.

· Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).

· Understanding of IT security, endpoint protection, and patching.

Preferred Qualifications:

· Bachelor’s Degree in Information Technology or a related field.

· Certifications such as CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus.

· Experience supporting mobile devices and collaboration tools (Teams, Zoom, etc.).

Soft Skills:

· Strong communication and interpersonal skills.

· Ability to troubleshoot logically and document clearly.

· Customer-focused attitude with a sense of urgency.

· Willingness to travel or support remote locations if needed.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

ARTIFAE CORPORATE SERVICES PROVIDERS

As a Dubai-based global connector, Artifae bridges businesses worldwide, empowering entrepreneurs to achieve international success. With extensive experience, we offer comprehensive services to drive growth and prosperity. Our Expertise: - Human Resource Consultancy: Effective HR solutions for optimized workforce management - Financial Solutions: Tailored financial strategies for businesses - General Advisory: Expert guidance for informed decision-making - Company Formation: Seamless setup and registration processes - Visa Facilitation: Efficient visa processing for global talent - Working Spaces: Productive environments for businesses to thrive - Business Development Consultancy*: Strategic planning for growth and expansion - Accounting and Bookkeeping: Accurate financial record-keeping and compliance - Tax Consultancy*: Expert tax planning and advisory services - Marketing and Research: Data-driven insights for informed

Read More

Mr. Sharaf

1406, Concord Tower, Media City Dubai UAE, Dubai, United Arab Emirates (UAE)