Field Support Specialist 4 Oracle

Employer Active

Posted 8 hrs ago

Experience

1 - 3 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications. Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Administration

Keywords

  • Field Support Specialist 4

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Oracle

As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s challenges. We ve partnered with industry-leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That s why we re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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https://eeho.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/308674