F&B CAPTAIN

Confidential Company

Employer Active

Posted 21 min ago

Experience

2 - 4 Years

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management(Hotel Management), Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Oversee and coordinate all aspects of the dining room service, ensuring seamless operations and guest satisfaction.
  • Train and mentor service staff, fostering a positive and efficient work environment to elevate service standards.
  • Handle guest complaints with professionalism and empathy, resolving issues promptly and effectively.
  • Maintain a detailed knowledge of the menu, including ingredients, preparation methods, and wine pairings, to provide informed recommendations.
  • Manage table reservations and seating arrangements, optimizing the dining room layout for maximum efficiency and guest comfort.
  • Conduct pre-shift briefings to communicate daily specials, service expectations, and any relevant information.
  • Monitor and maintain the cleanliness and presentation of the dining area, ensuring a welcoming atmosphere.
  • Assist in inventory management and ordering of supplies, minimizing waste and ensuring adequate stock levels.
  • Process payments accurately and efficiently, handling cash, credit cards, and other forms of payment.
  • Uphold and enforce all health and safety regulations, ensuring a safe and compliant working environment.

Desired Candidate Profile

  • Possess a High School Diploma or equivalent; a degree in Hospitality Management is advantageous.
  • Hold relevant certifications in food safety and alcohol service.
  • Demonstrate a minimum of 3 years of progressive experience in a fine dining restaurant or similar establishment.
  • Exhibit strong leadership and team management skills, with a proven ability to motivate and train staff.
  • Display excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
  • Show proficiency in point-of-sale (POS) systems and reservation software.
  • Possess a solid understanding of food and beverage service standards.
  • Be fluent in English; proficiency in additional languages is a plus.
  • Exhibit a professional demeanor and a passion for delivering exceptional guest experiences.
  • Demonstrate physical stamina and the ability to stand and walk for extended periods.

Employment Type

    Full Time

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Customer Service
  • Senior Server
  • Problem Solving
  • Dining Room Manager
  • Team Leadership
  • Communication Skills
  • Head Waiter/Waitress
  • POS Systems
  • Service Captain

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Confidential Company