Export Customer Service
Ascom
Employer Active
Posted 16 hrs ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Coordinate with the sales team to receive customer needs and process purchase orders.
- Communicate with customers via phone, email, or in person for delivery planning based on received P.O.s.
- Respond promptly to customer inquiries and connect them with sales representatives.
- Receive and log customer complaints, initiate resolution in the system, and follow up until closure.
- Coordinate and follow up with production, quality control, warehouse, and dispatch teams for the agreed delivery plan (crusher and milled products).
- Work closely with the logistics team and contractors to ensure timely deliveries.
- Monitor customer orders and ensure successful on-time delivery.
- Maintain and update customer movement analysis reports.
- Manage and update the customs department on day-shift documentation for loaded containers.
- Handle customs documentation, reports, and modifications as required.
- Create PI (Proforma Invoices) on the ERP system and extract invoices.
Desired Candidate Profile
- Female preferred
- Bachelor s degree
- 1 2 years of experience
- Fluency in English
- Strong communication skills
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Export Customer Service
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com