Experience Design Lead

AKQA

At AKQA Dubai, located in Media City, in Dubai, you ll have the opportunity to produce meaningful work for world-class companies in one of the world s most vibrant and beautiful cities, with access to our network of specialists across the global network of studios.

You will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields.

Role Requirements

• A minimum 8 years experience designing stand-out digital products and services from strategy to concept to delivery
• Experienced working alongside designers and developers in complex, ecosystems, ideally in Agile processes, with a product & MVP mindset
• Leading one or more multi-disciplinary teams to ensure product vision and strategy is developed into a continuously improving, world-class outcome
• Excellent ownership of developing services, experiences, products and platforms to their full lifecycle potential.
• Strong experience across Miro, Figma and prototyping tools (Figma, Protopie or similar)
• Understanding and executing core CX deliverables from user research to strategy to design (user research, personas, user journeys, ecosystem maps, prototypes, service blueprints)
• Able to develop solutions for a wide variety of touchpoints, platforms and devices including mobile, web, kiosk, social, physical, etc.
• Promotes collaborative work practices with teams and clients, and identifies opportunities to improve quality and increase efficiency through collaborative design
• Provide guidance and mentorship to junior members of the Experience Design team and ensure the team has a high level of morale

QUALITIES AND CHARACTERISTICS

• You have exceptional visual, verbal and written communication skills, fluent in English with a strong command of the language
• You have an insatiable curiosity and are able to observe and identify patterns, trends and insights, bringing a strong point of view to any project you work on
• You are a hands-on creator of prototypes and/or visually impactful strategic deliverables
• You have a compelling portfolio of unique work that spans touchpoints
• You embrace challenges, and new ways of thinking
• You enjoy getting into the nitty-gritty of a problem and have a sharp eye for detail.
• You are a lateral and creative thinker with the ability to understand and make complex topics understandable
• You are obsessed with your field, up to date with new techniques and trends in UX/UI, tech, and business
• You re comfortable confidently presenting your point of view or your work
• You have a can-do attitude and approach to collaboration and leadership, embracing challenges and inspiring new ways of thinking