Escalation Management Jobs in UAE

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 15 - 17 Years
• Dubai - United Arab Emirates

Lead customer service operations, enhance customer experiences, optimize call center performance, and drive continuous improvements with strong leadership and problem-solving sk...

• 12 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Oversee IT change portfolio, manage backlog prioritization, ensure alignment with business objectives, and facilitate governance and reporting for effective outcomes.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Facilitate Agile practices, lead project delivery, optimize processes, and enhance team performance while collaborating with stakeholders and coaching junior members.

• 6 - 12 Years
• Dubai - United Arab Emirates

Develop and implement procurement strategies, manage supplier relationships, and utilize analytics for cost efficiency and sustainable sourcing in terminal services.

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates

Assist customers in resolving issues, enhance satisfaction, drive digital adoption, and ensure compliance while managing customer service operations effectively.

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

• 3 - 7 Years
• United Arab Emirates - United Arab Emirates

Manage influencer marketing programs, community engagement, and content delivery while ensuring effective communication and creativity in campaigns.

• 6 - 8 Years
• Dubai - United Arab Emirates

Manage financial planning, performance analysis, and reporting while ensuring compliance and collaboration across departments, requiring strong analytical and communication skills.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

A leading exclusive distributor of commercial HVAC and related products in the UAE. We are seeking a highly analytical and methodical Technical Services Engineer to serve as the...

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Lead vendor management best practices, enhance operational processes, and support teams while documenting procedures and resolving issues in grocery logistics.

• 6 - 10 Years
• United Arab Emirates - United Arab Emirates

Develop procurement strategies, manage supplier relationships, lead negotiations, and utilize analytics for cost efficiency and service quality improvements.

• 3 - 5 Years
• Dubai - United Arab Emirates

The role involves managing license renewals, client communication, negotiation, data analysis, and maintaining partner relations while ensuring adherence to organizational stand...

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage SAP Cutover activities in Greenfield Implementation, utilizing project management methodologies and tools, while ensuring effective people and resource management.

• 0 - 3 Years
• Dubai - United Arab Emirates

Responsible for credit risk analysis, monitoring portfolios, conducting financial assessments, and collaborating with stakeholders while possessing analytical and communication ...

• 12 - 17 Years
• Dubai - United Arab Emirates

Lead business partnership and process excellence, driving continuous improvement and stakeholder engagement while managing SAP governance and transformation initiatives.

• 3 - 7 Years
• Dubai - United Arab Emirates

Resolve complex customer complaints, analyze feedback, collaborate with teams, and enhance customer experience through effective solutions and training initiatives.

• 6 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage customer service operations, utilizing troubleshooting skills and knowledge of operating systems to enhance customer support and adapt to needs.

• 5 - 10 Years
• Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide customer support through various channels, manage orders, ensure timely deliveries, and possess strong communication and problem-solving skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.