Enterprise Channel Operations

DU

Employer Active

Posted 13 hrs ago

Experience

1 - 3 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Qualifications:

  • Minimum diploma in sales, marketing, business administration/relevant with minimum 6 months to 1 year customer service/sales work experience, preferably in telecommunications.

Experience:

  • Minimum 1 to 3 year of experience in a customer service/selling or related role preferably in telecom industry; with minimum of 6 months to 1 year of selling experience
  • Experience in the Telecommunications and biometric document verification is a plus

Skills:

  • Excellent command of English and Arabic languages (written/spoken)
  • Good communication skills with understanding of B2B telco business
  • Excellent knowledge of Microsoft Office tools
  • Analytical thinking and open for transformation
  • Project management skills

Desired Candidate Profile

Key Accountabilities

  • Ensure DSP device availability.
  • Receive the daily assignment from designated sales support unit, capturing the customer information, appointment slot, location.
  • Coordinate with customer on visit purpose and time slot.
  • Verify documentation at customer s premises as per the RRMC guidelines and capture these documents on DSP for renewal purpose.
  • Maintaining professional attire and etiquette when visiting & approaching the customer.
  • Coordinate with designated back office POC for any guidance related to the request or in case of issues with DSP device.
  • Able to be on-call and be prepared to handle adhoc/urgent requests even after business hours.
  • Share the daily attended requests with status update to the respective POC or on the SharePoint.
  • Act as a team player to support each other.

Company Industry

  • Telecom
  • ISP

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Enterprise Channel Operations

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DU

Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow
What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients organizations to deliver great experiences.

Read More

https://fa-ewnx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/12295

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