Engagement Manager

Scale AI

Posted on 2 Sep

Experience

4 - 9 Years

Job Location

Doha - Qatar

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities

  • Partner with clients to understand their most pressing problems and brainstorm how Scale can best help
  • Manage the long-term health of clients by identifying and preempting areas of risk or concern
  • Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly
  • Collaborate with the operational and engineering execution teams to track delivery and timelines
  • Review, track and improve operational performances and be obsessed with continuous improvement
  • Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing
  • Have proficiency in reading, writing, and speaking in Arabic

Desired Candidate Profile

The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.


Ideally you'd have:

4+ years of total work experience, with experience in consulting or as a technical program management role in industry 

Experience at a Big 3 Consulting Firm or a leading tech company

A proven track record in B2B client facing roles and expanding client relationships

Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers

Great cross-functional experience and collaborative ability

Excellent verbal and written communications

A track record of structured, analytics-driven problem solving

A history of diligence and organization across multiple work streams

An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results

Analytical, planning, and process improvement capability

Company Industry

  • IT - Software Services

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Engagement Manager

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Scale AI


https://job-boards.greenhouse.io/scaleai/jobs/4593823005