Employee Counsellor Consultant

FAO

Facilitate the provision of effective psychosocial support to managers, office representatives and individual employee prioritizing emergency locations with the aim of mitigating stress and boosting protective factors.
Provide support and advice to the managers and office representatives in offices on healthy work practices and approaches on how to effectively support employee and encourage resilience. Recommend suitable employee support strategies to managers;
Provide employees with individual and/or group counselling as needed (i.e. assessment, short-term intervention, referral);
Contribute to identification of creative ways of building a network of external mental health providers available to provide services to employee;
Coordinate with in-country UNDSS and other UN agency-counsellors, to ensure the provision of adequate psychosocial support;
Assess and monitor psychosocial needs and issues affecting the wellbeing of employees;
Design and provide training and awareness raising activities for employees and managers on trauma as well as strengthening healthy workplace practices to the extent possible;
Provide Critical Incident Stress Management to groups- and/or individual employees following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psychoeducation, psychological first aid, strategic advice to leadership, family support and individual or group interventions;
Work closely with RNE Staff Wellness Committee (SWC) as well as with RNE Peer Helper and an Occupational Health doctor and a nurse.
Contact the affected employee(s) and offer information about typical stress reactions, support and referral information;
Facilitate appropriate traumatic stress interventions, following a critical incident or traumatic event; br> Recommend and arrange for individual and/or group follow-up support to employees and their dependents. Regular reaching out to employees in field offices;
Monitoring and oversight:
Provide, on a regular basis, statistics and trends on issues related to employee well-being, whilst maintaining confidentiality;
Alert the FAO Employee Counsellor in HQ on trends that may be of concern in offices or offices requiring targeted support or managerial intervention;
Capture lessons learnt and best practices for dissemination as appropriate.