E-Store Manager

Client of Tawzef

Posted 30+ days ago

Experience

5 - 10 Years

Job Location

Alexandria - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

E-Store Manager
E-Store Manager
In-progressOn site
Industry : Internet
Location: Egypt
Work Experience: 5 years
Job Description
  1. E-Store Operations
    • Oversee day-to-day e-store operations on Salla or Zid, including product listing, pricing, promotions, and inventory management.
    • Coordinate with relevant teams (logistics, customer service, finance) to streamline order processing and fulfillment.
    • Manage relationships with third-party vendors, payment gateways, and shipping partners to ensure smooth operations.


  1. Product & Inventory Management
    • Maintain accurate product information (descriptions, images, prices) and ensure the inventory levels are up to date.
    • Collaborate with suppliers and internal teams to forecast demand, plan inventory, and minimize stock-outs or overstock situations.


  1. Digital Marketing & Promotion
    • Develop and implement digital marketing strategies (SEO, SEM, email marketing, social media) to drive traffic, increase conversion rates, and grow sales.
    • Set up and manage promotional campaigns and discount strategies aligned with brand guidelines and sales goals.


  1. Customer Experience & Support
    • Monitor user experience on the platform, ensuring smooth navigation, checkout, and customer service.
    • Address customer inquiries, feedback, and complaints promptly, and ensure high levels of satisfaction and retention.


  1. Analytics & Reporting
    • Track, analyze, and report on key performance indicators (KPIs) such as sales, conversion rates, traffic sources, and customer engagement.
    • Use insights to optimize product offerings, website layout, and marketing campaigns, driving continuous improvement.


  1. Compliance & Regulatory
    • Ensure the e-store is compliant with Saudi Arabia s e-commerce regulations, including data privacy, consumer protection, and online payment standards.
    • Stay updated on changes in local policies, VAT requirements, and other regulations affecting e-commerce.


  1. Team Collaboration
    • Work closely with internal departments (Marketing, Finance, Logistics, Product Divisions) to align on initiatives and ensure smooth end-to-end operations.
    • Lead and mentor junior e-commerce staff or cross-functional team members as needed.


Requirements
  • Education:
    • Bachelor s degree in Business, Marketing, E-Commerce, or a related field. A Master s degree is a plus.


  • Experience:
    • 5+ years of experience in e-commerce management, preferably within Saudi Arabia.
    • Proven track record using Salla or Zid platforms.
    • Demonstrated success in driving e-commerce growth, optimizing user experience, and managing digital marketing campaigns.
    • Reporting skills to streamline the performance of the projects and e-stores.


  • Technical Skills:
    • Proficiency in Salla or Zid administration, including product management, plugin integration, and reporting.
    • Familiarity with Google Analytics, SEO, SEM, and marketing automation tools.
    • Strong understanding of online payment systems, logistics integrations, and KSA regulations related to e-commerce.


  • Soft Skills:
    • Excellent communication skills in Arabic and English (both written and spoken).
    • Strong analytical and problem-solving abilities.
    • Ability to work under pressure, manage multiple priorities, and meet deadlines.
    • Leadership and team management experience is preferred.


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Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • E-Store Manager

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Client of Tawzef

https://www.tawzef.com/en/jobs/e-store-manager-1

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