E-Commerce Order Coordinator
Bloom Egypt
Multiple Vacancies
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Receive and process customer orders from the online store.
- Prepare and pack orders for delivery or pickup according to company standards.
- Enter order details into the system and issue receipts/invoices.
- Handle customer inquiries and follow-ups via email, phone, and WhatsApp.
- Coordinate with delivery teams to ensure timely and accurate order fulfillment.
- Monitor order status and resolve any delivery or product issues.
- Ensure high customer satisfaction by providing responsive and friendly service.
- Maintain accurate records of orders and communications.
- Support the e-commerce team in daily operations when needed.
Desired Candidate Profile
- Bachelor's degree (or undergraduates can apply).
- Previous background in customer service is a plus.
- Strong communication skills (written and spoken).
- Basic computer skills and ability to use online systems or platforms.
- Organized, detail-oriented, and able to manage time efficiently.
- Team player with a customer-first mindset.
- Fluent in Arabic and basic to intermediate English.
Company Industry
- Retail
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- E-Commerce Order Coordinator
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