E-Commerce Operations Executive (Shopify) Book Corner LLC

Employer Active

Posted 16 min ago

Experience

2 - 5 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description:

We are seeking a detail-oriented and proactive E-Commerce Operations Executive to manage and support day-to-day operations of our Shopify-based website. The ideal candidate will be able to work independently, handle multiple responsibilities and ensure a seamless online shopping experience for customers.

Key Responsibilities

Product Management

• Upload and maintain accurate product data on the website, including manufacturer details, brand, age group, ISBN, model numbers, descriptions, categories, sub-categories, SEO-friendly metadata and product images/videos. • Independently research and extract relevant product information using web searches and reverse image searches, especially for branded and generic products. • Ensure all product listings are complete, accurate, and properly categorized.

Inventory & Pricing Management

• Perform daily reconciliation of website inventory with physical retail store stock, as inventories are not synchronized. • Ensure all pricing updates from retail stores are accurately reflected on the website in a timely manner.

Order Processing & Ful fill ment

• Process online orders and verify item accuracy before dispatch. • Coordinate with delivery partners to schedule timely deliveries with correct shipping information. • Ensure orders are properly packaged and ready for collection. • Communicate with customers regarding order status, delays or clarifications when required.

Customer Support

• Respond promptly and professionally to customer inquiries received via the website and WhatsApp. • Provide assistance and resolve customer issues as needed, including occasional support outside normal working hours when required.

Website Management & Optimization

• Work on website design and layout for both desktop and mobile users to ensure a user-friendly and easily navigable experience. • Identify website issues such as design flaws, incorrect or incomplete data, and products listed under incorrect categories and propose effective solutions. • Continuously review and improve website performance and usability.

Desired Candidate Profile

•Minimum 2 years of hands-on experience managing e-commerce websites built on Shopify. • Strong attention to detail and ability to work independently. • Basic understanding of SEO principles and product content optimization. • Good communication and coordination skills. • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Shopify
  • ECommerce Executive
  • Operations
  • Product Listing
  • Stock Management
  • Order Processing
  • Website Maintenance
  • Website Optimization
  • SEO
  • Product Management
  • Online Store Management
  • Website Performance
  • UIUX

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Book Corner LLC

Manoj

Dubai, Dubai, United Arab Emirates (UAE)