Dutch or Flemish Customer Technical Support Agent

Client of Recruit4.work

Posted on 9 Sep

Experience

2 - 5 Years

Job Location

Tangier - Morocco

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Responsibilities
  • Respond to inbound calls and customer inquiries regarding products, ensuring questions are answered and orders are placed promptly.
  • Request and collect necessary documentation from customers' payers, and coordinate order entries.
  • Resolve customer issues in a timely and empathetic manner, providing support and direction as needed.
  • Collaborate with internal and external teams to assist customers effectively.
Skills Required
  • Fluency in Dutch or Flemish (C2)
  • Working proficiency in English.
  • Basic computer skills.
  • Ability to handle sensitive data with care.
  • Flexibility and punctuality regarding working hours.
Ideal Candidate
  • Passionate about delivering exceptional customer service.
  • Strong communication and social skills.
  • Positive attitude towards changes.
  • Team player with excellent listening skills.
  • Service-minded and able to handle conflicts constructively.
  • Disciplined, patient, and reliable.


Company Industry

Department / Functional Area

Keywords

  • Dutch Or Flemish Customer Technical Support Agent

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