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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
ROLE PROFILE
- Ensure high-quality IT support for regional HQ, business outlets, and customer-facing locations.
- Implement IT service delivery standards to maintain consistent support across business units.
- Monitor service performance metrics to ensure adherence to organizational standards.
- Coordinate with central IT to align network protocols with group-wide standards.
- Oversee the management of network infrastructure across regional assets, ensuring reliable connectivity.
- Provide IT support to HQ offices and end-users, ensuring they have the tools and resources needed to operate efficiently.
- Manage IT systems for customer-facing outlets, including malls, cinemas, and stores.
- Maintain compliance with organizational IT policies, cybersecurity measures, and regulatory requirements.
Desired Candidate Profile
- 12-15 years of experience in IT support or network management roles within regional settings.
- Proven experience in supporting multi-location IT infrastructure and user environments.
- Bachelor s Degree in Information Technology, Computer Science, or a related field.
- ITIL certification or equivalent qualifications in service management.
- Certifications in network management or security (e.g., CompTIA Network+, CCNA).
Company Industry
- Retail
Department / Functional Area
- IT Software
Keywords
- Director Egypt Country IT
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Majid Al Futtaim
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