Job Description

Roles & Responsibilities

Role Summary

The SAP Business Analyst / Product Owner will be responsible for owning, structuring, and managing all business requirements, user stories, and SAP use cases related to factory and manufacturing operations.
This role acts as the bridge between production, supply chain, finance, and IT, ensuring SAP fully supports real manufacturing workflows and drives measurable efficiency improvements.

The ideal candidate has hands-on SAP experience in a manufacturing environment, understands shop-floor reality, and can translate business processes into clear SAP functional designs and user stories.

Essential Duties & Responsibilities

1. Business Requirements & Product Ownership

Own and manage SAP-related user stories, use cases, and functional requirements for manufacturing operations.
Collect and analyze requirements from production, planning, procurement, supply chain, warehouse, quality, and finance.
Translate business needs into clear SAP functional specifications, workflows, and process maps.
Perform gap analysis between current processes and SAP capabilities; propose practical solutions aligned with factory reality.
Act as Product Owner for SAP-related enhancements and change requests.

2. SAP Configuration & Functional Support

Support and configure SAP modules related to manufacturing:

MM (Materials Management)
PP (Production Planning)
SD (Sales & Distribution)
FI/CO (Finance & Controlling)

Provide Level 1 & Level 2 support, ensuring minimal downtime for production operations.
Coordinate enhancements, fixes, and upgrades with:

Internal IT team
External SAP consultants / implementation partners

Lead and support:

Unit testing
Integration testing
User Acceptance Testing (UAT)

3. Digital Transformation & Automation

Drive digital transformation initiatives within manufacturing and supply chain processes.
Identify automation opportunities across:

Production planning
Inventory management
Costing
Reporting and analytics

Support integration of SAP with:

BI dashboards
MES / production systems
Digital tools and reporting platforms

Promote data-driven decision-making across factory operations.

4. Process Improvement & Optimization

Analyze existing manufacturing workflows and recommend SAP-based optimizations.
Improve efficiency across:

Production planning & scheduling
Inventory accuracy
Logistics & warehouse flows
Costing and variance analysis

Support continuous improvement and lean manufacturing initiatives using SAP functionality.

5. Documentation & Training

Create and maintain:

SOPs
Process flow diagrams
Functional specifications
User stories and acceptance criteria

Prepare and deliver end-user training for SAP modules and new digital tools.
Maintain documentation for:

System changes
Enhancements
Known issues and resolutions

6. Cross-Functional Collaboration

Work closely with:

Production & Planning
Procurement
Finance
Warehouse & Logistics
Quality & HR

Act as a central SAP point of contact for business stakeholders.
Collaborate with external vendors on system upgrades and digital initiatives.

Key Performance Indicators (KPIs)

User Stories & Requirements Quality

% of SAP user stories delivered without rework
Stakeholder satisfaction score (manufacturing & finance teams)

Delivery & Timeliness

On-time delivery of SAP enhancements and change requests
UAT success rate on first pass

Manufacturing Process Efficiency

Reduction in manual workarounds outside SAP
Improvement in production planning accuracy and inventory visibility

System Stability & Support

Number of recurring SAP issues
Average resolution time for Level 1 & Level 2 issues

Digital Transformation Impact

Number of automated or digitized processes implemented
Adoption rate of new SAP functionalities and tools

Documentation & Training

Completion and accuracy of SOPs and functional documentation
End-user training completion rate

Desired Candidate Profile

Education

Bachelor’s degree in:

IT
Computer Science
Engineering
Business
or a related field

Experience

3–5 years of SAP experience in a manufacturing environment (mandatory)
Strong functional knowledge of:

SAP MM, PP, SD, FI/CO

Solid understanding of SAP S/4HANA and module interdependencies
Proven experience contributing to or leading digital transformation initiatives
Strong analytical, troubleshooting, and documentation skills

Person Specifications

Strong understanding of manufacturing workflows and factory operations
Excellent communication and stakeholder management skills
Ability to translate complex business processes into SAP solutions
High adaptability and structured problem-solving mindset
Attention to detail and ability to manage multiple priorities
Comfortable working independently and driving change
Results-oriented with a continuous improvement mindset

Digital Transformation Manager Streit Group FZ - LLC