Deputy Manager Emergency Response Team (ERT) Balad

GardaWorld

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Role Requirements
Skills & Competencies:
• Strong leadership and team coordination skills, particularly in high-pressure environments.
• High level of medical competency in trauma care and emergency response.
• Familiarity with emergency planning, risk assessment, and casualty management.
• Ability to remain calm and decisive in critical situations.
• Strong communication skills for interfacing with internal and external stakeholders.
• Proficiency in documentation, incident reporting, and operational oversight.
• Organised, adaptable, and capable of managing multiple priorities under pressure.
Essential Requirements :
• Minimum 4 years of experience in emergency response, trauma care, or prehospital medical operations.
• Recognised Level 3 FREC, FPOSi, or military medic qualification (Level 4 PHEM preferred).
• Previous experience in a supervisory or second-in-command role in a medical or response team.
• Operational experience in hostile, remote, or austere environments.
• Fluency in English (spoken and written).
• Physically and medically fit for deployment in high-risk environments.
• Familiarity with emergency response SOPs and Medevac protocols.
• Current and valid UK C or C1 Driver s license (for B6 vehicles) or other as accepted by the Authority.
Desirable:
• Military, police, or fire service background with emergency medical training.
• Previous deployment on government, defense, or oil & gas contracts.
• Experience working in international or multi-national security projects.
• Instructor-level qualifications (e.g. TECC, MIRA, TCCC, First Aid at Work).
• Certifications in Firefighting, Confined Space Rescue, or HazMat response.
• Exposure to data protection and patient confidentiality standards.
• Health & Safety qualifications (e.g. NEBOSH or IOSH).
Services
Services provided by the Contractor shall be those typically expected for someone in the position of Deputy Emergency Response Team (ERT) Manager, and include, but are not limited to, supporting the leadership, coordination, and execution of emergency medical and response operations at Balad, Iraq. The Contractor will assist the ERT Manager in ensuring the preparedness and effectiveness of the team and will assume full leadership duties in the absence of the ERT Manager.
The Deputy ERT Manager will act as a bridge between management and team members, supporting operational planning, training, equipment readiness, and response coordination in alignment with GardaWorld procedures and client expectations.
Services the Contractor can expect to carry out would include:
• Supporting the ERT Manager in the daily leadership and operational readiness of the Emergency Response Team.
• Leading emergency medical responses, trauma care, and incident management when required.
• Assisting with training programs, simulation drills, and assessments to maintain team capability and readiness.
• Managing medical inventory, ensuring trauma kits, emergency gear, and response vehicles are operational and replenished.
• Assisting in the review and implementation of SOPs, ensuring team compliance with emergency procedures and health & safety standards.
• Supporting the documentation and review of incident reports, treatment logs, and training records.
• Acting as point of contact for internal departments during emergencies in the absence of the ERT Manager.
• Assisting in the planning and delivery of site-wide safety briefings, drills, and emergency preparedness initiatives.
• Supporting the coordination of Medevac and patient transfer procedures.
• Assisting with personnel performance evaluations and mentoring of junior ERT members.
• Upholding high standards of confidentiality, ethics, and professionalism in all aspects of medical response and patient care.