Data Operations & Support Specialist

SSC Egypt

Employer Active

Posted on 17 Sep

Experience

2 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution.
  • Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution.
  • Ensure data availability, integrity, and quality to support business reporting and analytics needs.
  • Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities.
  • Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents.
  • Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.
  • Assist in performance tuning of database queries and job optimization for improved system efficiency.

Technical Skills & Qualifications:

  • Strong proficiency in SQL for querying, validation, and issue investigation.
  • Experience with database performance monitoring, analysis, and troubleshooting.
  • Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows.
  • Understanding of incident, problem, and change management frameworks (e.g., ITIL practices).
  • Basic scripting knowledge (e.g., Shell, Python) is a plus.
  • Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous.

Desired Candidate Profile

Preferred Qualifications:

  • Bachelor s degree in computer science, Information Technology, or a related field.
  • 2+ years of experience in data operations, technical support, or database administration.
  • Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment.
  • Good communication skills to collaborate effectively across technical and business teams.

Company Industry

Department / Functional Area

Keywords

  • Data Operations & Support Specialist

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