DA Field Assistant (Protection)

International Organization for Migration

1. Provide administrative assistance to DARV activities as required in the assigned area.
2. Assist individuals at the DARV including:
- Upon arrival: support with registration, identity verification, orientation, luggage, room assignment, and distribution of basic items.
- During their stay: assist in delivering services, monitoring conditions, distributing items, and providing clear instructions and support.
- Upon departure: Assist the check out in coordination with the hotel reception, rooms verification and ensure smooth transition to transport.
3. Update and maintain tracking data in appropriate databases and sheets regularly.
4. Support the team in maintaining an accurate list of residents and ensure timely tracking of entries and exits.
5. Assist to conduct awareness sessions to inform beneficiaries of center regulations and services available to them.
6. Assist in distributing food and non-food items; report stock shortages to the DARV Officer.
7. Assist in monitoring service delivery (cleaning, catering, maintenance) and escalate issues to supervisors when needed.
8. Provide support to external service providers and partners delivering activities at the center.
9. Follow-up that vulnerable individuals receive necessary care and refer cases when required.
10. Support all logistical and operational aspects of center activities.
11. Report daily to the team leader or supervisor and highlight issues requiring urgent follow-up.
12. Maintain the confidentiality and integrity of all documentation; report any breach of SOPs or codes of conduct to the team leader or management.
13. Be available to work extended shifts and during weekends, based on operational needs and based on a rotation system
14. Perform any other duties as may be assigned.