Customer Support Representative

Sutherland

Employer Active

Posted 13 hrs ago

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Now Hiring: Customer Service Representatives at Sutherland

Location: New Cairo, Fifth Settlement

Position Type: Full-Time | On-Site


What We Offer:

  • Competitive Salary: Up to 17,300 EGP (Base Salary + KPIs: 15.5K) + performance-based bonuses
  • Comprehensive Benefits: Medical and social insurance from Day 1 + free therapy sessions
  • Additional Perks: Night shift allowances, employee discounts, gym access
  • Transport: Free 24/7 company-provided transportation
  • Performance Assurance: Guaranteed KPIs during training & probation (first 3 months)
  • Career Growth: Clear promotion tracks and long-term development opportunities

For those interested in Sales & Billing roles, packages start at 15.5K (Base Salary + KPIs) + sales incentives.

Who Can Apply:

  • English proficiency: B2+ to C1
  • Open to graduates and dropouts
  • No prior experience required full training provided
  • Commitment: Minimum of 6 months of employment
  • Flexibility with night, overnight, and rotational shifts is essential

Desired Candidate Profile

  • Graduates or drop outs
  • No commitments for at least 6 months
  • Flexible working night, overnight and rotational shifts
  • Flexible working on-site
  • B2-C1 English level

Company Industry

Department / Functional Area

Keywords

  • Customer Support Representative

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