Customer Support Representative

Sutherland

Employer Active

Posted on 18 Dec

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

WE RE HIRING | FULL-TIME | ON-SITE

Location: New Cairo Fifth Settlement

Open Opportunities:

Technical Support Representatives (Non-Sales)

Technical Support Sales | Wave 1 (New Launch)

Hotel & Reservations Customer Support

Flexibility with night, overnight, and rotational shifts is required.

WHY JOIN SUTHERLAND EGYPT

Technical Support (Non-Sales)

  • Up to 17,300 EGP
  • Base + KPIs = 15,500 EGP
  • Guaranteed KPIs during training
  • Medical & social insurance from Day 1
  • Free therapy sessions, gym access & exclusive employee discounts
  • 24/7 transportation + night shift allowance
  • Fast-track promotions & structured career progression

Technical Support Sales (Wave 1)

  • 15,500 EGP NET (including KPIs)
  • 15% KPIs guaranteed for the first 3 months
  • Attractive sales incentives & commission structure

Hotel & Reservations Account

  • 13,000 EGP NET (including KPIs)
  • Guaranteed KPIs for the first 3 months
  • Rotational shifts
  • Two-way transportation provided

Grow with Sutherland. Thrive with Us.

Desired Candidate Profile

Undergrads, Gap year, Graduates or Drop outs.

  • No commitments for at least 6 months.
  • Flexible working night, overnight and rotational shifts.
  • Flexible working on-site.
  • B2-C1 English level.

Company Industry

  • Telecom
  • ISP

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Support Representative

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Sutherland

At Sutherland Egypt, we don t just offer jobs we create career journeys that grow, evolve, and succeed with you. We believe in potential, not just experience. Whether you re an undergraduate, gap-year student, career shifter, dropout, or graduate, your next professional chapter can begin with us.

We are proud to be recognized for the third consecutive year as one of Egypt s Best Places to Work, a reflection of our strong culture, inclusive environment, and commitment to employee growth. As part of our continued expansion, our award-winning team in New Cairo (Fifth Settlement) is growing once again.

If you re passionate about technology, hospitality, sales, or customer experience, this is your opportunity to join a global industry leader and build a career with real impact and long-term growth.

Read More

https://wuzzuf.net/jobs/p/d86n4i8ftfns-customer-support-representatives-sutherland-cairo-egypt