Customer Support Representative
Monglish Academy
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Monglish International Academy is hiring a Customer Support Representative - Class Supervisor.
-Supervising classes.
-Compiling reports accurately and efficiently.
-Creating student grade reports.
-Filing student reports and other documents.
-Ordering new supplies of items including stationery.
-Answering the phone.
-Dealing with queries and complaints.
-Taking messages for teachers.
-Greeting parents and other individuals who arrive at the school.
-Providing visitors/students/parents with -an appropriate orientation about the school.
-Updating records that relate to both student and staff members
Desired Candidate Profile
- Bachelor s degree.
- Minimum 1-2 years in customer service
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficient in Arabic and English, with strong communication skills.
- Speed typing in both languages.
- Proficient in MS Office.
- Customer-focused with problem-solving abilities.
Company Industry
- Education
- Training
- Teaching
- Academics
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Support Representative
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