Customer Support Representative

Monglish Academy

Posted 30+ days ago

Experience

1 - 2 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Monglish International Academy is hiring a Customer Support Representative - Class Supervisor.


-Supervising classes.
-Compiling reports accurately and efficiently.
-Creating student grade reports.
-Filing student reports and other documents.
-Ordering new supplies of items including stationery.
-Answering the phone.
-Dealing with queries and complaints.
-Taking messages for teachers.
-Greeting parents and other individuals who arrive at the school.
-Providing visitors/students/parents with -an appropriate orientation about the school.
-Updating records that relate to both student and staff members

Desired Candidate Profile

  • Bachelor s degree.
  • Minimum 1-2 years in customer service
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Proficient in Arabic and English, with strong communication skills.
  • Speed typing in both languages.
  • Proficient in MS Office.
  • Customer-focused with problem-solving abilities.

Company Industry

Department / Functional Area

Keywords

  • Customer Support Representative

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