Customer Support

Location Solutions

Employer Active

Posted 13 hrs ago

Experience

1 - 3 Years

Job Location

Jeddah - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Coordinate the installation of tracking and fleet management projects.
  • Provide Level 1 support to clients, addressing inquiries and technical issues.
  • Monitor and maintain customer accounts to ensure smooth operations.
  • Communicate effectively in both Arabic and English to ensure clear information exchange.
  • Streamline processes to improve team efficiency.
  • Offer administrative support to the team as needed.

Desired Candidate Profile

We are looking for a highly motivated and detail-oriented Coordinator and Level 1 Support professionals to join our growing team. This role is perfect for someone who enjoys working in a fast-paced environment, managing multiple tasks, and providing excellent customer service. The ideal candidate will be responsible for coordinating day-to-day operations appointments and offering first-level technical support to our clients.

Qualifications & Experience

  • Bachelor s degree in any IT field.
  • Good in both Arabic and English (written and spoken).
  • Strong knowledge of Microsoft Office, especially Excel.
  • Previous experience in customer support is a plus.
  • Interest or experience in Cisco, CCNA, or Networks
  • Saudi candidates only.

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Support

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Location Solutions

https://locationsolutions.com/career/customer-support-jeddah/