Customer Services Specialist Container Transport
Ship & C.R.E.W
Multiple Vacancies
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
5 Vacancies
Job Description
Roles & Responsibilities
We're hiring a Customer Services Specialist the driving force behind our transportation order cycle. This role isn t just about communication it s about operational ownership. You ll be the one creating, managing, and tracking transport orders through our Oracle OTM system, coordinating with internal departments to ensure flawless execution.
What You ll Do:- Create and manage customer orders in Oracle OTM
- Coordinate execution with fleet operations, clearance, CRM, collection, and pricing teams
- Be the go-to point for clients updating statuses, following up, and maintaining strong relationships
- Ensure all system data is accurate and up-to-date
- Balance multiple tasks with precision and urgency in a fast-paced environment
Desired Candidate Profile
What we Need :
- Around 2 4 years of experience in Customer Services, transport logistics or customer operations
- Hands-on experience with order management systems ( Including Excel )
- Strong communication and coordination skills
- High attention to detail, flexibility, and a proactive mindset
- Ability to handle pressure and multitask without missing a beat
Company Industry
- Shipbuilding
- Ship Repair
- Ship Maintenance
- Drydocks
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Customer Services Specialist Container Transport
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