Customer Services Specialist Container Transport

Ship & C.R.E.W

Multiple Vacancies

Posted 30+ days ago

Experience

4 - 8 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

We're hiring a Customer Services Specialist the driving force behind our transportation order cycle. This role isn t just about communication it s about operational ownership. You ll be the one creating, managing, and tracking transport orders through our Oracle OTM system, coordinating with internal departments to ensure flawless execution.

What You ll Do:
  • Create and manage customer orders in Oracle OTM
  • Coordinate execution with fleet operations, clearance, CRM, collection, and pricing teams
  • Be the go-to point for clients updating statuses, following up, and maintaining strong relationships
  • Ensure all system data is accurate and up-to-date
  • Balance multiple tasks with precision and urgency in a fast-paced environment

Desired Candidate Profile

What we Need :

  1. Around 2 4 years of experience in Customer Services, transport logistics or customer operations
  2. Hands-on experience with order management systems ( Including Excel )
  3. Strong communication and coordination skills
  4. High attention to detail, flexibility, and a proactive mindset
  5. Ability to handle pressure and multitask without missing a beat

Company Industry

Department / Functional Area

Keywords

  • Customer Services Specialist Container Transport

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