Customer Service/ Technical Support Advisor Concentrix Corporation

Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. Description

Are you a Bilingual?

Do you have a good knowledge of English and speak one of these languages:

German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish

Then you could be perfect for our bilingual roles!

As a result of our incredible growth, we re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world s biggest and most well-known brands.

We have multiple amazing sites in Cairo-Smart Village, 6th October City. where we offer exciting opportunities in the areas of Customer Care, Technical Support, and Travel Advisor.

Customer Care Opportunities:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers.

Travel Advisor Opportunities:

Our travel advisors tailor the best holidays for our customers and advise on different aspects of travel a customer might have.

Technical Support Opportunities:

Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mindset and a passion for technology, then this could be the job for you!

As a Technical Support Advisor, you will be handling incoming inquiries from customers via the phone, email, and online. You will also be using your knowledge of your client's products and/or services to enhance sales, brand loyalty, and the customer experience.

Reimagine your career with Concentrix!