Customer Service Team Leader Shift In-Charge. Client of Ignite Search and Selection

Posted on 19 Aug

Experience

2 - 4 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are recruiting on behalf of our client, a leading digital e-commerce business, for a Customer Service Team Leader Shift In-Charge.

They are in search of a proactive leader who can:

  • Run smooth customer support operations during shifts
  • Manage ticket flow and monitor agent performance/KPIs
  • Handle escalations and coordinate crisis responses
  • Ensure clear, reliable shift handovers in a fast-paced environment


Company Industry

Department / Functional Area

Keywords

  • Customer Service Team Leader Shift In-Charge.

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