Customer Service Representative Laundrybox

Employer Active

Posted 4 hrs ago

Experience

2 - 5 Years

Monthly Salary

AED 3,500 - 4,000 ($946 - $1,081)

Education

Secondary School, Diploma

Nationality

Any Nationality

Gender

Female

Benefits

Annual Air Ticket, Commission, Medical Insurance, Paid Leaves, Visa, Travel Allowance

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Pay: 3,500.00 (AED) - 4,000.00 (AED) per month Job description: Customer Service Representative Salary: AED 3,500–4,000/month + Incentives Benefits: Pick and drop from the nearest metro station Job Summary We are seeking a dynamic and empathetic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers—providing product information, addressing inquiries, and resolving issues efficiently and professionally. The ideal candidate is a quick learner, excellent communicator, and eager to deliver an exceptional customer experience. Key Responsibilities Respond promptly and professionally to customer calls, emails, chats, or voice systems Provide accurate product information and assist customers with inquiries or issues Resolve complaints with empathy, clarity, and a goal-oriented approach Generate sales leads and promote upselling and cross-selling when appropriate Maintain detailed and organized records of customer interactions and updates Handle returns, refunds, and shipping/tracking information efficiently Meet or exceed personal and team performance targets and KPIs Follow all customer service policies and procedures

Desired Candidate Profile

Requirements High school diploma or equivalent Previous experience in customer service, sales, or related roles Strong verbal communication skills and phone etiquette Proficiency with basic computer tools and customer management systems Excellent multitasking and time management abilities Ability to listen attentively, process information quickly, and provide solutions A customer-first attitude with a focus on positive experiences and resolution

This role is ideal for individuals who thrive in fast-paced environments and enjoy making a meaningful difference in customers’ day-to-day experiences. Job Type: Full-time

Employment Type

    Full Time

Company Industry

Department / Functional Area

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Laundrybox