Customer Service Representative

Talaat Moustafa Group

Posted on 1 Sep

Experience

0 - 2 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Respond to incoming inquiries from clients and potential buyers/sellers via phone, email, or chat.
  • Provide accurate information about Talaat Mostafa Group's properties, services, policies, and procedures.
  • Assist customers in understanding the company's offerings and guide them through the process of purchasing or leasing properties.
  • Handle and resolve customer issues, documenting interactions in the CRM system.
  • Collaborate with sales agents and other team members to provide a seamless customer experience.
  • Schedule property viewings and follow up with clients to ensure satisfaction.
  • Maintain a high level of knowledge about the company s listings, services, and real estate market trends.

Desired Candidate Profile

  • Experience: 0-2 years in customer service, call center, or related field; experience in real estate is a plus.
  • Skills:
    • Strong verbal and written communication skills.
    • Active listening skills with the ability to understand client needs.
    • Ability to stay organized, multitask, and handle high volumes of calls or messages.
    • Familiarity with CRM or call center software is beneficial.
    • Positive attitude, problem-solving abilities, and teamwork orientation.

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com