Customer Service Representative - English

Transcom

Employer Active

Posted 12 hrs ago

Experience

1 - 3 Years

Job Location

Tunisia - Tunisia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Are you passionate about fashion? Do you speak English and want to work in a challenging environment?

Transcom offers you the opportunity to build a career practicing the job you love.

What you need for this position

  • Good communication skills.

  • Basic computer skills.

  • The ability to troubleshoot and manage simple software.

  • A technical and logical thought process.

  • A problem-solving attitude.

  • Proficiency in computer tools - Microsoft products, Word, Excel and Outlook.

  • Proven customer service skills.

  • Positive, enthusiastic and supportive.

  • Effective keyboarding skills.

  • Ability to take ownership of requests and resolutions.

  • Ability to communicate and type.

  • Knowledge of the customer's product is an advantage.

  • Specific training and/or professional experience in contact center management, sales strategies and sales techniques is an advantage.

  • English level C+.

Apply and find out for yourself!

Desired Candidate Profile

Good communication skills.

Basic computer skills.

The ability to troubleshoot and manage simple software.

A technical and logical thought process.

A problem-solving attitude.

Proficiency in computer tools - Microsoft products, Word, Excel and Outlook.

Proven customer service skills.

Positive, enthusiastic and supportive.

Effective keyboarding skills.

Ability to take ownership of requests and resolutions.

Ability to communicate and type.

Knowledge of the customer's product is an advantage.

Specific training and/or professional experience in contact center management, sales strategies and sales techniques is an advantage.

English level C+.

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative - English

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Transcom

We are a global network of 30,000 customer service specialists across 26 countries, passionate about delivering an exceptional customer experience. At Transcom, we are relentlessly committed. To our customers and to each other. Every day, someone begins their journey with Transcom. By taking the potential they have today and transforming it into skills for the future. By being recognized for their hard work, teamwork, and support for others. By championing positive, lasting change within their team and community. That's who we are at Transcom. Here, we care about and support each other. You are included, just as you are, from day one. And with the right mindset, there's no limit to what we can do together.

Read More

https://careers.transcom.com/job-openings/customer-service-representative-english-2/