Customer Service Expert - Supply Chain
LEONI Wiring System Egypt S.A.E
Employer Active
Posted 7 hrs ago
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Experience
3 - 5 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Manages day-to-day customer service for selected customers (one face to the customer for pre-series, series and aftersales).
- Coordinates day to day operations between ADC, customers, LEONI production facilities & third-party logistics.
- Analyzes customer schedules against agreed contracts, including capacity and flexibility agreements.
- Creates logistics concept (inbound, outbound, ADC etc.) and calculate logistics costs (freights, costs, packaging costs, etc.) to support customer RFQ process.
- Designs and implements logistics concept for awarded customer projects (inbound, outbound, packaging, ADC, emergency concepts, customs, etc.).
- Designs and implements processes in Advanced Delivery Center (ADC) including implementation with 3PL.
Desired Candidate Profile
- Bachelor s degree in any relevant field
- More than 3 years of relevant experience, supply chain experience is a must
- High sense of Time Management and Planning skills
- Professional level of English Language
- Ability to work in a fast-paced, dynamic environment
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Expert - Supply Chain
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LEONI Wiring System Egypt S.A.E