Customer Service & Care Associate

BOSH

Posted 30+ days ago

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Respond to customer queries via phone, email, and chat
  • Resolve product or service issues professionally
  • Maintain accurate records and customer logs
  • Ensure customer satisfaction with timely follow-ups
  • Escalate complex cases to the appropriate department

Desired Candidate Profile

  • Excellent verbal and written communication in English
  • Tech-savvy and quick to learn new systems
  • Previous experience in customer service is a plus
  • Fresh graduates are welcome to apply

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service & Care Associate

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BOSH

https://wuzzuf.net/jobs/p/ukygltjn80tr-customer-service-care-associate-bosh-cairo-egypt