Customer Service Advisor Concentrix Corporation

Employer Active

Posted 10 hrs ago

Experience

1 - 3 Years

Job Location

Agadir - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As a Customer Service Advisor, you ll play a key part in:

  • Meeting customer needs: Delivering high-quality service by responding to inquiries through phone, email, or chat.
  • Solving problems: Addressing customer issues or complaints to ensure satisfaction.
  • Building customer loyalty: Offering personalized solutions to strengthen customer trust and loyalty.
  • Contributing to continuous improvement: Sharing customer feedback to enhance our services and processes.

At Concentrix, we place high value on our talent. Here s what we offer to recognize your contributions:

  • Competitive salary with additional bonuses:br> Language bonus for our multilingual Game-Changers.br> Regularity bonus starting from the 12th month and performance-based incentives.br> Special Eid El Adha bonus.
  • Outstanding benefits:br> Comprehensive health insurance and pension plan after one year.br> Flexible working hours with the option for remote work after the initial training period.br> Free access to our gym facilities.br> Transport provided for a smooth and safe commute to work.br> Ongoing professional development to enhance your skills and knowledge for the role.
  • A dynamic workplace:br> Fun, themed events and gifts throughout the year to build team spirit.

Desired Candidate Profile

We re seeking talents who:

  • Are fluent in both German and English, written and spoken.
  • Have excellent communication skills, are organized, independent, and have a positive attitude.
  • Are comfortable using digital tools and naturally curious about new technologies.
  • Are excited by challenges and passionate about customer satisfaction.

Company Industry

Department / Functional Area

Keywords

  • Customer Service Advisor

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Concentrix Corporation

Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.

https://jobs.concentrix.com/job/tp-na-16743950