Customer Project Manager Philips Health Systems

Job Description

Roles & Responsibilities

Desired Candidate Profile

Your role:

• Leads the execution of project tasks, ensuring all deliverables meet customer expectations and arecompleted within the agreed-upon timeline, budget, and quality standards.

• Engages with customers on technical and operational matters, providing expert guidance, resolving/p>

• issues, and ensuring a high level of customer satisfaction throughout the project lifecycle.

• Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.

• Cultivates effective relationships with internal and external partners, providing influence over projects and peer groups by demonstrating a comprehensive understanding of the area of specialization.

• Develops and implements project plans, coordinating with cross-functional teams to ensure resources are allocated effectively, and all project milestones are achieved.

• Analyzes project performance data and metrics, providing strategic insights and recommendations to optimize project outcomes, enhance customer value, and support continuous improvement initiatives.

• Evaluates project risks, issues, and change requests, collaborating with project managers to develop and execute mitigation strategies that ensure project success while maintaining customer trust.

• Participates in the technical integration and implementation of products, systems, and solutions at customer sites, ensuring seamless delivery and adherence to all technical and regulatory requirements.

• Supports presales activities by providing detailed technical expertise and project planning insights, ensuring that proposed solutions are both feasible and aligned with customer needs and business objectives.

• Coordinates effective communication and collaboration among project stakeholders, ensuring that all parties are aligned on project goals, expectations, and progress, and that any issues are promptly addressed.

• Conducts thorough post-project evaluations, gathering and analyzing customer feedback to identify areas for improvement and ensure that future projects benefit from lessons learned.

You're the right fit if:

• Bachelor's / Master's Degree in Business Administration, Engineering , Science or equivalent.

• PMP certification /MBA in project management is a strong asset.

  Minimum 3 years of experience with Bachelor's in areas such as Project Management, Customer Service or equivalent in healthcare sector.

• Strong stakeholder and communication management skills

• Good user for Auto CAD

• Ability to travel Cross Egypt 80 % of work time.

• Fluent in English.