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Experience
1 - 6 Years
Monthly Salary
AED 5,000 - 10,000 ($1,351 - $2,701)
Job Location
Education
Bachelor of Hotel Management
Nationality
Any Anglophone National, Any CIS National, Any European National, Any Arab National
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Develop and maintain strong relationships with key customer accounts to ensure satisfaction and long-term loyalty.
- Analyze customer feedback and market trends to identify opportunities for service enhancements and product development.
- Collaborate with cross-functional teams to address customer needs and resolve issues promptly, ensuring a seamless experience.
- Conduct regular business reviews with customers to assess performance metrics and align service offerings with their evolving requirements.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Marketing, or a related field is essential for understanding customer dynamics.
- A minimum of 5 years of experience in customer relationship management, ideally within the technology or service industries.
- Proven track record of managing high-value customer accounts and achieving measurable results in customer satisfaction.
- Strong knowledge of CRM software and data analysis tools to track customer interactions and insights effectively.
Employment Type
- Full Time
Department / Functional Area
Keywords
- Customer Experience Manager
- Negotiation Skills
- Problem-Solving
- Client Partner
- CRM Software
- Customer Engagement Manager
- Key Account Manager
- Presentation Skills
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