Customer Experience Specialist
Sanofi
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main responsibilities:
- Provide quality medical information to healthcare professionals in compliance with professional ethics, company standards, and regulatory requirements
- Build and maintain strong relationships with key opinion leaders and target physicians to achieve sales targets aligned with company strategy
- Develop and execute weekly and monthly territory visit plans in consultation with your District Manager
- Identify new business opportunities and establish relationships with healthcare professionals across your territory
- Maintain up-to-date knowledge of products, therapeutic areas, and competitive landscape to create a professional image
- Implement customer targeting and profiling strategies to drive territory growth and increase product adoption
- Communicate market feedback and relevant insights to your line manager to inform business decisions
- Support knowledge transfer to new team members on product information, territory coverage, and reporting systems
Desired Candidate Profile
About you
- Bachelor's degree in Medicine or Pharmacy
- Strong communication and interpersonal skills with the ability to build trusted relationships
- Business acumen with a results-oriented mindset
- Excellent negotiation skills and ability to influence healthcare professionals
- Collaborative team player who thrives in a fast-paced environment
- Patient-focused approach with commitment to ethical standards
- Valid driving license and willingness to travel within the territory
Company Industry
- Pharma
- Biotech
- Clinical Research
Department / Functional Area
- Sales
- Business Development
Keywords
- Customer Experience Specialist
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Sanofi
About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.