Customer Due Diligence Analyst UAEN Fujairah

Wio Bank

Ready to Be the first line of defense for the UAE s Most Exciting Digital Bank?

Are you a proud Emirati looking to make a real impact? Do you enjoy helping others, solving problems, and representing your community with pride and professionalism? If so, we d love to welcome you to the team at Wio Bank.

We re hiring a CDD/EDD Analyst to support our onboarding and enhanced due diligence function. In this role, you ll be a key player in ensuring we onboard the right customers in the right way all while staying compliant with KYC, AML, and CTF regulations. You ll review high-risk profiles, manage customer exits, monitor compliance trends, and help us continually improve how we assess risk and protect our business.

If you re detail-driven, process-savvy, and passionate about creating seamless, compliant onboarding experiences this role is for you.

What You ll Be Doing

• Supporting the execution of Wio s onboarding policies and procedures in line with CBUAE regulations and global best practices
• Handling the full onboarding journey for high-risk customers from first interaction to account activation
• Assisting with EDD reviews for high-risk customers, ensuring documentation is complete and aligned with local regulatory standards
• Managing exit strategies for flagged customers including account closures, blacklist updates, and regulatory reporting
• Preparing and maintaining MIS and reports to help senior stakeholders stay informed and aligned
• Verifying and securely storing customer KYC data in line with data protection standards
• Supporting risk assessments based on customer profiles, jurisdictions, and intended activity escalating concerns when necessary
• Keeping accurate records of onboarding activity, RFIs, and compliance checks
• Partnering with internal teams (Fraud, Customer Care, Ops, Tech) and engaging with regulators and auditors when required
• Identifying gaps in current onboarding or EDD processes and recommending improvements
• Staying on top of regulatory updates and working with internal teams to embed necessary changes in systems and workflows
  
  

What You ll Need

• A Bachelor s degree in Finance, Business, or a related field (Master s preferred)
• Professional certifications in compliance or sanctions (e.g., CAMS, CGSS) are a plus
• 1 3 years of experience in customer onboarding, ideally within a bank or financial institution in the UAE
• Strong understanding of AML, KYC, CTF, and Sanctions frameworks (especially CBUAE requirements)
• Proven ability to assess customer risk and spot red flags in complex relationships
• Strong interpersonal and collaboration skills youre great at working with both peers and senior stakeholders
• Fluency in Arabic and English, with excellent communication skills in both
• Sharp attention to detail, with the ability to manage priorities and stay organized
• A proactive, problem-solving mindset and comfort working in a fast-paced environment
  
  

Why You ll Love Working at Wio

We don t just build game-changing products we build careers worth talking about. At Wio, you ll be part of a bold, fast-moving team where ideas are heard, growth is real, and impact happens daily. And while we move fast, we don t believe in burnout balance matters here.

Here s what you can expect:

• Flexibility that works for you Hybrid work, flexible hours, and a culture that trusts you to deliver
• Support for your whole self From comprehensive medical cover (including family options) to wellness initiatives that actually matter
• Learning that never stops Access to world-class tools, training, and career development tailored to your goals
• A team that s as ambitious as you are We move fast, think big, and win together while making space for real work-life balance