Customer Collection & Follow-up Specialist
Egypt Kuwait Holding
Posted 30+ days ago
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Experience
3 - 5 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Contact customers to follow up on outstanding payments, overdue invoices, and individual account debts.
- Send written claims to customers with attached account statements when required.
- Negotiate payment plans when necessary and ensure commitments are met.
- Coordinate with the finance and sales teams to resolve billing discrepancies.
- Review checks received from customers to verify value and due dates.
- Follow up on the collection of checks deposited in the bank.
- Deliver checks to the finance department on time with the necessary analysis for payment processing.
- Maintain updated records of collections and customer interactions.
- Prepare regular reports on collection status and payment trends.
Desired Candidate Profile
- Bachelor s degree in Business Administration, Accounting, or a related field.
- Previous experience in collections, customer service, or finance is preferred.
- Strong communication and negotiation skills.
- Good knowledge of MS Office (especially Excel).
- Hands-on experience with ERP systems is required.
- Ability to work under pressure and meet deadlines.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Administration
Keywords
- Customer Collection & Follow-up Specialist
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