Customer Collection & Follow-up Specialist

Egypt Kuwait Holding

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Sharqia, Egypt - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Contact customers to follow up on outstanding payments, overdue invoices, and individual account debts.
  • Send written claims to customers with attached account statements when required.
  • Negotiate payment plans when necessary and ensure commitments are met.
  • Coordinate with the finance and sales teams to resolve billing discrepancies.
  • Review checks received from customers to verify value and due dates.
  • Follow up on the collection of checks deposited in the bank.
  • Deliver checks to the finance department on time with the necessary analysis for payment processing.
  • Maintain updated records of collections and customer interactions.
  • Prepare regular reports on collection status and payment trends.

Desired Candidate Profile

  • Bachelor s degree in Business Administration, Accounting, or a related field.
  • Previous experience in collections, customer service, or finance is preferred.
  • Strong communication and negotiation skills.
  • Good knowledge of MS Office (especially Excel).
  • Hands-on experience with ERP systems is required.
  • Ability to work under pressure and meet deadlines.

Company Industry

Department / Functional Area

Keywords

  • Customer Collection & Follow-up Specialist

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