Customer Advisor Concentrix Corporation

Join a team dedicated to excellence in customer relations!

Who are we?

Concentrix is a global company with a presence in more than 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.

Your mission as a Customer Advisor in Technical Support

As a Technical Support Customer Advisor, you will play an essential role by:

• Call management : Support for incoming calls.

• Diagnosis and solution: Diagnose the problems encountered by proposing their solutions.

• Technical Support: Provide technical assistance with customer queries.

• Advice and guidance : Identify clients' specific needs to provide them with tailored solutions.

What we offer you

At Concentrix, we make the development of our talents a priority. Here are the unique benefits we offer to recognize your contribution:

• Indeterminate Contract: By offering you job stability thanks to a contract with no time limit

• An attractive remuneration with additional bonuses.

• Safe transport: Allowing you to get to your workplace safely and without logistical constraints.

• Qualifying training: Allows you to develop skills and acquire new knowledge adapted to the position.

• A dynamic working environment : Themed activities and gifts throughout the year to strengthen team spirit.

The profile of our Game-Changers

We are looking for talent who:

• I am perfectly able to speak French, both written and oral.

• Have excellent communication skills, are organized, autonomous and have a positive attitude.

• Are digitally savvy and have a natural curiosity to adopt new technologies.